FAQS

RETURNS

✦We do not cancel orders after they have been placed. WE HAVE THE RIGHT TO CANCEL UNPAID ORDERS.

✦We only refund items that were incorrectly sent or missing from your order, it must be reported to us within 24 hours of order being delivered. We do not ship replacements.

✦No exchanges

PLEASE NOTE: ALL POSTAGE COSTS FOR RETURNS MUST BE COVERED BY THE CUSTOMER UNLESS IT IS OUR FAULT.

HOW DO I CANCEL OR EDIT A PLACED ORDER?

To cancel an order you placed, please contact us through our email with the subject 'Order Cancellation' followed by your order number (ex. 'Order Cancellation (#1234)'). To edit an order you placed, please contact us through our email with the subject 'Order Edit' followed by your order number (ex. 'Order Edit (#1234)').

WHAT IS 'PRE-ORDER' , WHEN WILL I GET MY ORDER?

-To help you get the items you want before they sell out, you can now pre-order items (where pre-order stock is available). This isn't just for items we've had and sold out of but we'll also be offering pre-orders on items we haven't even released yet.

WHAT HAPPENS IF THE ITEM I ORDERED IS OUT OF STOCK?

-All items are subject to availability. Generally, if an item is showing on our website then it is available to order. However, during busy periods where demand may outweigh the amount of stock we have and we may not be able to fulfill your order. If this is the case, we will let you know as soon as possible.

WHEN WILL MY ORDER BE SHIPPED?

- If the items are IN STOCK any orders placed Monday-Friday before 5PM ET will begin processing that day, excluding holidays, and shipped one-two days after. Orders placed after 5 PM ET will begin processing the next business day.

Orders placed on Friday after 5 PM ET will begin processing on the following Monday. We will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. ORDERS ARE NEVER SHIPPED ON SATURDAY UNLESS OF AN ORDER EMERGENCY. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS All packages are shipped via USPS First Class.

-First Class mail takes up to 1-3 business days to ship anywhere in the United States. We are not responsible for any lost items during shipping. USPS should be contacted if any packages are lost.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

-We accept PayPal and the following credit cards through PayPal: Visa, Master Card, Discover and American Express. Also: Credit cards and debit

IS MY PRIVACY AND PERSONAL INFO SECURE ON YOUR SITE?

- All payments accepted on the site are processed by PayPal, and as such, your information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available).

HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED

-All sales are final. If product is damaged when received, please contact me immediately and no later than 2 business days after you have received the item. Refund must be made within 24 hours of your purchase. MUST have a PayPal account to get refund.

Item added to your cart

FAQS

RETURNS

✦We do not cancel orders after they have been placed. WE HAVE THE RIGHT TO CANCEL UNPAID ORDERS.

✦We only refund items that were incorrectly sent or missing from your order, it must be reported to us within 24 hours of order being delivered. We do not ship replacements.

✦No exchanges

PLEASE NOTE: ALL POSTAGE COSTS FOR RETURNS MUST BE COVERED BY THE CUSTOMER UNLESS IT IS OUR FAULT.

HOW DO I CANCEL OR EDIT A PLACED ORDER?

WHAT IS 'PRE-ORDER' , WHEN WILL I GET MY ORDER?

WHEN WILL MY ORDER BE SHIPPED?

-First Class mail takes up to 1-3 business days to ship anywhere in the United States. We are not responsible for any lost items during shipping. USPS should be contacted if any packages are lost.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

IS MY PRIVACY AND PERSONAL INFO SECURE ON YOUR SITE?

HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED

-All sales are final. If product is damaged when received, please contact me immediately and no later than 2 business days after you have received the item. Refund must be made within 24 hours of your purchase. MUST have a PayPal account to get refund.

Country/region

Country/region

FAQS

RETURNS

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✦We do not cancel orders after they have been placed. WE HAVE THE RIGHT TO CANCEL UNPAID ORDERS.

✦We only refund items that were incorrectly sent or missing from your order, it must be reported to us within 24 hours of order being delivered. We do not ship replacements.

✦No exchanges

PLEASE NOTE: ALL POSTAGE COSTS FOR RETURNS MUST BE COVERED BY THE CUSTOMER UNLESS IT IS OUR FAULT.

HOW DO I CANCEL OR EDIT A PLACED ORDER?

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WHAT IS 'PRE-ORDER' , WHEN WILL I GET MY ORDER?

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WHEN WILL MY ORDER BE SHIPPED?

-First Class mail takes up to 1-3 business days to ship anywhere in the United States. We are not responsible for any lost items during shipping. USPS should be contacted if any packages are lost.

​

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

​

IS MY PRIVACY AND PERSONAL INFO SECURE ON YOUR SITE?

​​​

HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED

-All sales are final. If product is damaged when received, please contact me immediately and no later than 2 business days after you have received the item. Refund must be made within 24 hours of your purchase. MUST have a PayPal account to get refund.